Privacy Policy

Swift Chem respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website.

1. Information We Collect

We only collect the personal information necessary to process and deliver your orders, including:

• Full name
• Delivery address
• Contact number

We do not collect or store sensitive personal information beyond what is required for order fulfilment.

2. How We Use Your Information

Your information is used strictly for:

• Processing and fulfilling orders
• Arranging delivery with courier partners
• Communicating with you بشأن your order

We do not use your information for unrelated purposes.

3. Payment Information

Swift Chem does not store or process card or payment details.

All payments are securely processed through third-party payment gateways, which comply with industry security standards. Your payment information is handled directly by these providers and is subject to their privacy policies.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We only share necessary information with:

• Courier companies (for delivery purposes)
• Payment gateway providers (for transaction processing)

These parties are only given the information required to perform their services.

5. Data Protection & Security

We take reasonable technical and organisational measures to protect your personal information from:

• Unauthorised access
• Loss or misuse

However, no online system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal and accounting requirements

7. Your Rights

In accordance with the Protection of Personal Information Act, you have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Object to the processing of your personal information

To exercise these rights, please contact us at info@swiftchem.co.za.

8. Cookies (if applicable)

Our website may use basic cookies to improve functionality and user experience. These cookies do not collect personal information beyond standard website usage data.

9. Third-Party Links

Our website may contain links to third-party websites. Swift Chem is not responsible for the privacy practices of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
info@swiftchem.co.za